Terms of Service

1. Acceptance of Terms

By accessing or using the Culminate Group website (the "Site") or engaging with our psychotherapy services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or Services.

2. Nature of Services

Culminate Group provides psychotherapy services delivered by registered psychotherapists and supervised qualifying psychotherapists. Our services are intended to support mental health and well-being. Information provided on the Site is for general informational purposes only and does not constitute medical or therapeutic advice. Engaging with our Services establishes a therapeutic relationship governed by professional ethics and confidentiality standards (see our Privacy Policy).

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

4. Intellectual Property

All content included on the Site, such as text, graphics, logos, images, and software, is the property of Culminate Group or its content suppliers and protected by Canadian and international copyright laws. You may not reproduce, modify, distribute, or republish content from this Site without our prior written permission.

5. Client Responsibilities

Clients engaging in our Services agree to provide accurate information, attend scheduled appointments or provide timely notice of cancellation (as per our cancellation policy), participate actively in the therapeutic process, and fulfill payment obligations.

6. Disclaimers

The Site and its content are provided on an "as is" basis. Culminate Group makes no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of any information on the Site. Psychotherapy outcomes vary, and we do not guarantee specific results from our Services. Our services are not intended for emergency situations; if you are in crisis, please contact emergency services (911) or a local crisis hotline.

7. Limitation of Liability

To the fullest extent permitted by law, Culminate Group, its therapists, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Site or Services; (b) any conduct or content of any third party on the Site.

8. Links to Third-Party Websites

The Site may contain links to third-party websites. These links are provided for convenience only, and Culminate Group does not endorse or assume responsibility for the content or practices of these external sites.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site or Services after changes constitutes your acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us by clicking here.

Last Updated: 4/25/2025